Why I Didn’t Love the Blue Lagoon in Iceland

Chances are if you’ve met anyone that has gone to Iceland, they’ve gone to the Blue Lagoon. It is THE place that tourists have heard of and visit, whether it is on a layover or a longer stay. And if you read Blue Lagoon Iceland reviews, most of them are pretty positive. After all, it does seem like a pretty mystical place with steam rising from its milky blue water in a setting surrounded by volcanic rocks. You may have seen pictures of tourists covered in white silica mud masks relaxing in the naturally warm waters while sipping a cold beverage. It seems like the ideal place to relax, unwind and enjoy Iceland’s geothermally heated waters.

Other Blue Lagoon reviews will talk about the crowds. The downside of the Blue Lagoon in Iceland being so popular is that it can also get really crowded. There are a lot of places that everyone goes to that I try to avoid like the plague because I’m not a fan of crowds. Times Square in New York City is one of them. Disney during the holidays…or spring break…or just about any time except a couple of weeks in the fall is another. When we visited the Blue Lagoon in June, it was prime tourist season in Iceland. Now we never felt crowded anywhere else in the country, but keep in mind that the Blue Lagoon attracts plenty of visitors that are just killing time during a long layover. Since it is only about 30 minutes from the airport and there are plenty of bus options for getting to the Blue Lagoon, it is a very popular spot for layover guests — and it showed.

On other trip, I went to the Blue Lagoon in November and I have to admit, I loved that visit even less. In that case, it was more the weather than the crowds. It was cold and windy, with a freezing rain, making the mad dash from the locker room to the lagoon a cold one. I tried to stay low in the water and look for those hot spots, but even then, my hair quickly turned to ice and my ears hurt from the cold. When I finally got the courage to get out and go into the sauna, it wasn’t working so my only choice for warming up was a shower back in the locker room.

Blue Lagoon Iceland Reviews

Blue Lagoon Iceland reviews -- why I didn't love the Blue Lagoon

Both times that I went, the Lagoon itself was not overly crowded, but the locker room was a bit of a madhouse. In fact, the whole process is a bit chaotic. We had prebooked our reservation, which is required, and signed up for the Premium package, which included entrance to the lagoon, use of a towel, bathrobe, a skin care travel pack, slippers/flip-flops, one drink and a reservation at Lava restaurant for a hefty 75 euro per adult (children under 13 were free.)

Arriving at the Blue Lagoon

Getting to the Blue Lagoon from Reykjavik can be expensive if you take a cab. When you arrive, you queue up in the appropriate line depending on your package. We didn’t arrive at the top of the hour so it wasn’t very clear which line we should be in but we were quickly sorted out and given our robes, towels, slippers, skincare kits and wristbands. The wristbands are essential as they serve as your locker key, payment method, and exit method — when they work, but more on that later.

Since we were scheduled for a 2pm lunch reservation at Lava and we didn’t know if it would be appropriate to eat in our robes (the answer is yes, it is fine, but most people are in street clothes), we stowed our stuff and went to lunch. By this time I was a little stressed from trying to find us two lockers together, then having my locker malfunction with everything locked inside. I decided to sort out my wristband issue after lunch so we wouldn’t be late for our reservation.

Lunch at Lava

Beef ribs at Lava -- the best part about my visit to the Blue Lagoon in Iceland

My beef ribs at Lava Restaurant at the Blue Lagoon

The lunch at Lava was the highlight at our visit. We started off with the glass of sparkling Cava wine that was included in our package. The restaurant did offer a very nice children’s menu, but we all decided to order off the standard menu anyway. My husband started with the langoustine soup with seaweed and white chocolate, which tasted like a lobster bisque with a hint of chocolate sweetness. He then continued with the rack of lamb, while Hannah tried the fish of the day and I sampled the beef ribs. All of our meals were delicious and among the best that we had in Iceland. The two story setting with glass walls overlooking the volcanic rock with glimpses of the lagoon was an elegant and modern design. As much as we enjoyed our lunch at Lava, we were also eager to get out into the lagoon.

Blue Lagoon Iceland

Before we could get into the lagoon, I first had to get into my locker. Now the way it should work is that you put your belongings into the locker close the door and then you have a few seconds to scan your wristband in front of the closest scanner. I must have missed my few second window because my locker locked and wouldn’t reopen (which shouldn’t happen.) To get into the locker and to my much needed swimsuit, I went back out to the front desk and waited in line to pose my question. They told me to find an attendant in the locker room so I returned. Unfortunately, I couldn’t find anyone so I went back out to the desk and they called someone. By the time I got back to my locker someone was there to help me out, my belongings were retrieved and next we had to figure out the best way to undress, shower, and put our swimsuits on (you are supposed to shower naked before entering the pool.)

So we undressed and wrapped in our towels and robes, then went down to the showers. After finding a free shower, we rinsed off, dried off, and went back to find unlock our lockers and put on our swimsuits. By the time we finally made it outside, Glenn was starting to wonder what happened to us.

Blue Lagoon -- why I didn't love it

It was overcast on the day we visited and the temperatures were probably only in the high 40s or low 50s, so we quickly scampered into the lagoon to warm up. I was surprised that the water temperature wasn’t a little warmer. I expected temperatures comparable to a hot tub, but found it more like a highly heated pool. We moved around, crouching or kneeling in the lagoon to keep our bodies in the water, looking for warm spots. As we were leaving the lagoon got more crowded but during most of our visit we could move about pretty freely without running into anyone — certainly no worse than swimming at a pool club in the summer.

We saw many people coated in the white silica mud mask that the Blue Lagoon is famous for, but it took us a while to figure out where it was coming from. Soon we found one of the many crates located along the edge of the lagoon and decided to give it a try. We ladled out the mud and spread it over our bodies, where it dried and hardened for about 5-10 minutes before we washed it off. It did leave my skin soft and smooth — as did the products in our skin care kits included in our package.

Blue Lagoon Iceland reviews -- trying out the silica mud

Trying out the silica mud mask

We were able to “swim” up to the lagoon bar to claim our free drinks (smoothie, sodas, beer or wine) using our wristbands. I wouldn’t recommend having too many of those while in the warm water. During our time in the water, I was wondering what some of the other buildings were that I saw people going in and out of at regular intervals. I thought that perhaps this was the exclusive lounge that was included in the luxury package, but I finally realized that these were sauna and steam rooms, along with a a man-made waterfall for pounding out stiff shoulders. Since I love steam rooms, I was really bummed that I didn’t check them out earlier. By the time I realized what they were, it was time for us to go in order to get to Fakasel in time for the evening horse theater show we were scheduled to attend.

Why I didn’t love the Blue Lagoon

First of all, let me say that I didn’t dislike my time at the Blue Lagoon — I just didn’t enjoy it as much as I expected to. I wouldn’t tell people not to go, but I would caution that if you have limited time to spend in Reykjavik or Iceland, I would suggest that your time (and money) can be better spent elsewhere. There are many other public pools or spas throughout the country that can provide a similar experience, although none quite so unique as the milky blue waters of the Blue Lagoon.

Here is what I didn’t like about the Blue Lagoon:

  • Lines — despite marked queues at check in, the process was still a bit disorganized with clerks redirecting you to different lines
  • Wristbands — I was the only one that had a problem using my wristband with my locker but all of us kept losing our wristbands as they easily slip open. We also all had trouble getting them to scan in order to exit the Blue Lagoon — and we weren’t the only ones with this trouble. It created quite a back up and added to the overall frustration.
  • Locker rooms — there were very few bathrooms within the locker room considering the number of lockers and guests. Waiting for one wasted more of the limited time we had to spend at the lagoon. After trying to squeeze our way in to our lockers to change after showering, we moved over to the vanities to finish getting ready. I had our two sets of flip flops that were provided (to keep) with our package sitting right next to my backpack at my feet. While I was brushing my hair, a woman walked up, took one of my sets of flip flops from literally inches from my feet and walked away with them. I stood there with my mouth open like “what just happened?”
  • Showers — I’m never a fan of public showers so this is more my issue than the Blue Lagoon’s but the hassle of having to shower twice exacerbated the situation of trying to find an open shower, keeping your towel dry, juggling your shampoo/conditioner, and trying to maintain some semblance of privacy in a crowded locker room.
  • Bus groups — busses make regular trips from the airport and Reykjavik to the Blue Lagoon dropping off loads of tourists. Many of these are not the typical Iceland tourist, but rather tour groups spending a layover at the Blue Lagoon. Dealing with bus loads of tourists isn’t fun.
  • Unclear instructions — when we checked in we were given our wristbands, towels, robes and sent on our way with little or no instruction. We needed to figure out how the lockers/wristband worked using the few signs around the locker room. Same deal with the showers. I also would have loved if they provided a handout when we checked in with these basic instructions, along with a map of the property and services. Then I would have known about the steam and sauna rooms to seek them out sooner — not to mention the small relaxation area on the second floor!

I’m sure I would have felt disappointed if we went to Iceland and didn’t go to the Blue Lagoon but it definitely is low on my list of things that we did in Iceland. If I get a chance to go back, I wouldn’t bother going again unless it was not peak season and I had time to kill and money to burn.

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Blue Lagoon Iceland reviews -- why I didn't love my experience at the Blue Lagoon

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38 Comments on “Why I Didn’t Love the Blue Lagoon in Iceland

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  1. Thanks for all the details, Tamara. As I love visiting water retreats around the world, I find that a big portion of the experience is in the details (vs the milky waters of the spa)!!! I also agree that if having a person on site to explain how it all works is not practical, a hand out could be a solution. I visited several spas in Europe this summer (some- world famous) but was also confused several times as to where to proceed, what to wear etc:). Short of a handout, some spas provided helpful signage in several languages that I appreciated.

      I’ll go to you for advice when considering other spas as it sounds like you have a lot of experience.

        I agree with your comments and had a similar experience. The lines and the locker room were very unpleasant for me. The temperature of the water was okay, but I felt like the whole experience was overpriced and too crowded.

    Wow! That’s really good to know, I’m planning a trip to Iceland next year and the Blue Lagoon is top on my list. I believe there are other, less popular hot springs around Iceland so I’ll consider that when booking. It’s often the case though when touristy destinations become too popular – the lineups are horrendous and often more stressful than it’s worth. I’ve definitely pinned this for later!

      Thanks Madi! There are definitely tons of others to try. We ended up not having time. It had planned on going to the Fontana spa in Laugvartn in the Golden Circle area.

    For all the reasons you mentioned I would not want to visit, and I thank you from the bottom of my heart for writing this post!

      Thanks! I don’t like being negative but you gotta tell it like it is.

    I wish I had better pictures but didn’t want to get the camera wet!

      i also wish i had better pictures! i definitely did not want to get my camera wet… but i should have made sure my go pro was charged, and then i could have done more!!

    I would be thoroughly frustrated and trying to force myself to enjoy the experience, because I am not a fan of crowds and disorganization – especially when I’m traveling and trying to enjoy a new experience. I would definitely love to visit during a downtime, just to say I did – but after reading your honest review, it’s not high on my list.

      Sounds like we are alike in that respect! Thanks for you feedback.

    While exceedingly touristy I enjoyed my time at The Blue Lagoon. I probably wouldn’t pay the hefty price tag to go back though.

    i hate that it’s so crowded! when you see all the pretty travel photos.. you assume it’s serene and you have plenty of your own space to relax. there’s nothing relaxing about a crowded place! 🙁 I still want to check it out.. but it’s good to go in with set expectations.

    I actually loved my visit to the Blue Lagoon! I had one of the best massages ever in the water, and it was a truly unique experience.

      What time of year were you there? Glad to see another opinion.

      My family loved the Blue Lagoon and would definitely go back! I hate to see people saying that they are going to avoid it. I thought everything was so well done!

    i completely agree with this post. i spent a few hours at the blue lagoon in june as well, and it was not all i expected it to be. i was traveling alone, and i booked for on my way into reykjavik from the airport, so i was quite tired and i also had to handle all of my luggage (after traveling for six months, you tend to pick up random things.) it was easy enough to store the luggage but i agree that nothing was very clear after that. i needed a towel (because stupid me left mine in the luggage i checked at the front!) and i was told that i could get one just past where i got my wristband. well, i never saw anywhere to get one, and when i asked, they told me i should have asked for one when i got my wristband (which i did…). it turns out you can buy them at the snack counter, which i did after i changed and got sortd with the showers, etc. the crowds really threw me off. i knew to expect them, but i was so tired and i wasn’t in the right frame of mind to deal with it all. the staff was very nice, the pool was hot and the silica masks were awesome. i swam around and avoided the groups of college kids/families/etc and relaxed, but i wish i had taken the advice of others who said to skip it and go to another pool somewhere else.

      I’m sorry you had a less than ideal visit but it sounds like we had similar experiences.

    This looks cool but I guess when it comes down to it you’re in a giant hot tub with a lot of tourists. Iceland seems like such a cool place to go though – would you recommend going in general?

      100% recommend Iceland as a destination of you love the outdoors. There is so much natural beauty and in general, it is not crowded or touristy.

    I had a fabulous experience at the Blue Lagoon! Very clean locker rooms. We went early, so it wasn’t really crowded. Skipped the upgrades, did second tier for towel and got 1 drink. The mud on face was fabulous….I want more!!! Definitely going back:)

    This is quite interesting as the title of the article is a little misleading. Initially I presumed the author hated the blue lagoon but in the end was okay with it. I actually loved it and took a more bare bones approach. Mind you I did this with a 3 and 8 year old after a red eye from the US in the beginning of November. Even without our gear (bag didn’t arrive to KEF), it was so much fun and a great way to spend 4-5 hours. I do not recommend buying the upgraded packages or anything extra. Just get a ticket with no extras. Pack all that you need and take it with you. This way you haven’t set your expectations so high as I feel that many people have done.

      Good to hear! I didn’t hate it, but I didn’t love it either. It seems like the experience varies depending on when you go too.

    Hi a group of us are going in April but my sister and I are not going in the pool. Is it worth us stopping there to see it/walk around? Also with the others going in the pool and for massages we’re wondering how long we will be waiting for them.

      I’m not sure how much they let you see without paying an entrance fee. The Lava restaurant is very good but quite expensive. They will be at least a couple of hours if they are going to get massages too so you will probably get pretty bored.

    We just came back from iceland yesterday and were at the Blue Lagoon on Thursday. It was amazing and I would definitely go again and would definitely recommend it to travelers. Put your swimsuit on in the change room, walk to the shower, go inside a shower stall and take your swimsuit off & hang it and your towel over the door while you shower. Then put it back on when you’re done and go out. I just left my towel by the part of the pool that is indoors and spent about 90 minutes in the pool. If you move around you will find hot spots. I found some that were too hot for me and I LOVE hot baths and showers. There is a booth where you get the silica mud mask from an attendant, and if you have at least the second tier package you get the moisturizing algae mask too. The check in line moved quickly and there was an attendant at the front explaining the process to everyone waiting in line. It was a bit crowded in the change rooms but just look for a locker that is open, put your stuff in it, close it and scan your bracelet on the scanner and make sure it locks. Leave lots of conditioner in your hair when you shower. It was snowing lightly when we were there and the air was chilly but I didn’t feel it at all in the warm water and I HATE being cold. Our visit was included in our whole travel package but I would not miss this place.

    When I visited 3 days ago, I and several other women could not find an open locker because there were none. We had to wait until someone finished dressing before we could use a locker. As far as leaving your towel, there are not enough spaces for towels, so you towel is on top of, next to and generally just with everyone else’s towels. I thought it was very poorly planned and there are also not enough showers or bathrooms.

    I just came back from Iceland and it was amazing, not crowded at all so I recommend going off season. I was at the Blue Lagoon on September 16th, didn’t have to queue, had plenty of space everywhere, the lockers worked just fine and so did my wristbands, and I was able to take my time applying the mud mask with my friends. It was beautiful there and it felt like we had a heaven to ourselves at times. Perhaps you should return there when it isn’t prime tourist season to give it another chance.

    I have to agree that it was overpriced and disorganized and too dark . Surely floodlights around and under water would help .

      Yes, for the winter when there is so little daylight a bit more lighting would be helpful, and maybe some of those patio heaters near the towel/robe hooks.

      Look at it this way….
      Its iceland
      Pretty close to the North pole so its going to be darker and colder and expensive
      I think it was unique and what i want out of travel

    Overpriced and over rated. The walkway into the facility is lined ten feet high on both sides with black volcanic rock which made it feel like I was walking into a prison. Check-in was like an airport ticket counter on a crowded day. Busy, rushed, expensive and bewildering. The hot water is recycled runoff from a nearby geo-thermal power plant and the pool is a man-made concrete hole in the ground. The only exit forces you thru the giftshop which sells astronomically-priced skin products which are made of silica, the most abundant mineral on the planet. Common people call it sand. Next time, I’ll find a real hot spring or just take a bath in my hotel room.

    tHANKS FOR YOUR ARTICLE. gOOD PERSPECTIVE FOR UPCOMING TRIP.

    Totally agree with what you said great place, but alot of faff, very little privacy and the toll it has on skin and haIr is crazy! Glad i did it but wouldnt rush to do it again

    Read your review and you sound like the type that moans a lot about everything

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