We all want to be the “good” passenger – the one who makes flying easier for everyone. But sometimes, the very gestures we think are polite end up creating extra work for the crew. Flight attendants appreciate kindness, but they also have strict procedures and responsibilities that don’t always align with what we assume is helpful.
1. Handing Them Your Trash During Boarding

Ever thought handing that coffee cup to an attendant was helpful? During boarding, flight attendants are focused on ensuring all passengers find their seats, overhead bins are securely closed, and safety checks are conducted. Holding onto trash, though seemingly thoughtful, disrupts this crucial process. Instead, passengers should store trash in the seat pocket or wait for designated collection times. This considerate act can keep the boarding process smooth and efficient.
2. Standing in the Galley to “Give Others Space”

The galley isn’t just a pass-through – it’s the crew’s workspace, vital for prepping service carts and conducting safety checks. Standing there with good intentions can cause a traffic jam, interrupting crucial tasks. Instead, remaining seated or leaning into your row allows smoother passage for everyone. The aisle often clears faster than anticipated, without compromising the crew’s efficiency.
3. Passing Along Other Passengers’ Requests

Relay requests may seem kind, but they can cause confusion. Flight attendants prefer hearing directly from the person involved to ensure accurate service. Doubling efforts can lead to inefficiencies, especially if the crew is already addressing the issue. Instead, encourage fellow passengers to use the call button for direct assistance. This approach respects the crew’s workflow and ensures everyone’s needs are met promptly and accurately.
4. Ringing the Call Button Just to Say “Thanks”

Gratitude is lovely, but the call button is for urgent needs. When a light pings, attendants stop their tasks, only to find a passenger eager to express thanks. A warm smile or a simple “thank you” during their regular rounds suffices. For those seeking to show appreciation, leaving a note or expressing gratitude as you deplane can be impactful – all without interrupting the crew’s responsibilities.
5. Offering to Help Stow the Beverage Cart

That hefty beverage cart may appear cumbersome, but only trained crew members should handle it. Offering assistance, though generous, can pose safety risks, such as spills or injuries. The best way to help is by keeping the tray table clear and providing space for the crew. This gesture maintains safety standards and ensures a smooth service experience for all passengers on board.
6. Lingering at the Door to Chat on the Way Out

While the desire to chat with a friendly crew member is understandable, deplaning is a busy time for attendants. They’re focused on ensuring a safe and efficient exit for all passengers. Lingering can delay this process, disrupting their routine. Offering thanks with a smile and continuing to exit shows appreciation without hindering their critical duties, keeping the flow smooth for everyone involved.